Identified - Amazon's Route53 DNS Service has reported that they are experiencing issues which may interrupt functionality across the Salsify platform. We are aware of the issue and working to assess impact. During this time, you may experience issues related to, but not limited to, publishing, exports, login, and imports. We will continue to provide details as we receive them.

For up to date information from Amazon, please visit https://status.aws.amazon.com/.
Oct 22, 16:51 EDT
Salsify Application Operational
Enhanced Content Operational
Imports and Indexing Operational
Insights Operational
Salsify Application Operational
Salsify CDN Operational
Salsify FTP Operational
Salsify Chat Operational
Syndication Operational
Amazon Operational
Walmart Operational
1WorldSync (GDSN) Operational
Syndication Operational
Salsify Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019
Resolved - FTP service has been restored. If you have any questions or see any issues, please reach out to support via the Salsify Support Portal at http://support.salsify.com.
Oct 9, 18:43 EDT
Identified - Salsify's FTP provider is currently unavailable. We're in touch with our FTP partner and we're working closely to restore service as soon as possible. Imports, Exports, Uploads, and Lookup Tables are currently affected.
Oct 9, 17:23 EDT
Resolved - This is now resolved. If you continue to experience issues or have any questions, please reach out to support at support.salsify.com.
Oct 9, 17:53 EDT
Identified - We have identified an issue where only a subset of properties display when attempting to add a property to a product details page. We are working to resolve this issue and will follow up as soon as we have additional information.
Oct 9, 16:42 EDT
Oct 8, 2019
Resolved - This incident has been resolved. We have identified and resolved the root cause that was resulting in Salsify Chat not working on Walmart.com. Thank you for your patience. If you have any questions or concerns, please contact us via https://help.salsify.com/help/contact-us.
Oct 8, 13:30 EDT
Investigating - We have identified an issue that is causing the Salsify Chat button to be unavailable on Walmart.com product detail pages. We are working with our partners at Walmart to resolve the issue.
Oct 8, 12:09 EDT