Salsify Status

All Systems Operational

Salsify Application Operational

Enhanced Content Operational

Imports and Indexing Operational

Insights Operational

Salsify Application Operational

Salsify CDN Operational

Salsify FTP Operational

Salsify Chat Operational

Syndication Operational

Amazon Operational

Walmart Operational

1WorldSync (GDSN) Operational

Syndication Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 22, 2019

No incidents reported today.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

Permission Issues Across the Application

Resolved - This incident has been resolved. For any questions, please reach out to Support at https://help.salsify.com/help/contact-feedback.
Jul 18, 18:40 EDT

Monitoring - We've made an update to resolve the issue where users were intermittently experiencing permission errors across the app. We are keeping an eye on this to ensure additional errors do not occur.
For any questions, please reach out to Support at https://help.salsify.com/help/contact-feedback.
Jul 18, 17:24 EDT

Investigating - We've identified an issue where users are intermittently experiencing permission errors across the app. Accessing pages may result in a permission error while we work on this. We'll provide an update as soon as possible.
Jul 18, 16:25 EDT

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

Kwikee Maintenance

Completed - The scheduled maintenance has been completed.
Jul 13, 13:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 18:31 EDT

Scheduled - Kwikee API services will be unavailable due to system maintenance (performed by Kwikee). During that time, you will not be able to publish to Kwikee, and we will not be able to retrieve images from Kwikee.
Jul 11, 16:03 EDT

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.