Salsify Status

All Systems Operational

Salsify Application Operational

Enhanced Content Operational

Imports and Indexing Operational

Insights Operational

Salsify Application Operational

Salsify CDN Operational

Salsify FTP Operational

Salsify Chat Operational

Syndication Operational

Amazon Operational

Walmart Operational

1WorldSync (GDSN) Operational

Syndication Operational

Salsify Support Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 6, 2020

No incidents reported today.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

“Product Deleted” Subscriptions triggers are not firing for some customers.

Resolved - We have resolved the issue where Subscriptions were not firing when a product was deleted and the trigger included “Product removed from set.” Please open a support ticket if you have any questions or see any further issues.
Jun 29, 13:59 EDT

Identified - We have identified an issue where Subscriptions are not firing when a product is deleted and the trigger includes “Product removed from set.”
Jun 25, 15:35 EDT

Investigating - We are seeing delays in Subscriptions and Workflows firing when trigger includes “Product removed from set.” We are currently investigating further.
Jun 25, 14:54 EDT

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020

No incidents reported.