All Systems Operational
Salsify Application Operational
Enhanced Content Operational
Imports and Indexing Operational
Insights Operational
Salsify Application Operational
Salsify CDN Operational
Salsify FTP Operational
Salsify Chat Operational
Syndication Operational
Amazon Operational
Walmart Operational
1WorldSync (GDSN) Operational
Syndication Operational
Salsify Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 22, 2021

No incidents reported today.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - The issue with an upstream partner causing stale data while viewing Insights reports within Salsify has been resolved. It may take ~24h for data to be fully refreshed.
Jun 17, 09:04 EDT
Identified - Our engineering team has identified an issue with our Insights reports. Due to an issue with an upstream partner, customers may notice stale data while viewing Insights within Salsify. Updates to follow.
Jun 16, 22:00 EDT
Jun 16, 2021
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - An issue causing some users not to be able to log into Salsify has been resolved by our engineering team, and users can now sign in normally. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Jun 9, 12:51 EDT
Identified - Our engineering team has identified and is addressing an issue that is causing some users not to be able to log into Salsify. This does not appear to affect any user who is already logged in. We hope to have this resolved as soon as possible. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Jun 9, 12:28 EDT
Jun 8, 2021

No incidents reported.