Salsify Status

All Systems Operational

Salsify Application Operational

Enhanced Content Operational

Imports and Indexing Operational

Insights Operational

Salsify Application Operational

Salsify CDN Operational

Salsify FTP Operational

Salsify Chat Operational

Syndication Operational

Amazon Operational

Walmart Operational

1WorldSync (GDSN) Operational

Syndication Operational

Salsify Support Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 28, 2020

No incidents reported today.

Mar 27, 2020

Delays in Imports, Bulk Edits, Workflows, Subscriptions, and Filtering

Resolved - Delays across the application, including imports, bulk edits, workflows, and subscriptions has now been resolved. Please reach out to Salsify Support at support.salsify.com if you see any further issues.
Mar 27, 15:11 EDT

Monitoring - We have pushed a fix to move through delays across the application, including imports, bulk edits, workflows, subscriptions, filters and lists.
Mar 27, 15:08 EDT

Identified - We are seeing delays across the application, including imports, bulk edits, workflows, and subscriptions. You may also see delays in your filters and lists reflecting newly updated data. We have identified the cause and are working on a fix.
Mar 27, 15:01 EDT

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

Degraded Performance on the Platform

Resolved - The platform events are processing as expected. If you're seeing any issues, please reach out to our support team: https://help.salsify.com/help/contact-feedback
Mar 22, 11:07 EDT

Monitoring - We've identified and addressed the issue. The team is currently monitoring closely as we process through our backlog of events.
Mar 22, 10:23 EDT

Investigating - We are currently investigating degraded performance on our platform. At this time, you may notice delays in channel analysis, slow imports, delayed list updates, and publication delays.
Mar 22, 09:58 EDT

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

Mar 14, 2020

No incidents reported.