Identified - Our crawl data vendor is experiencing an issue that is preventing us from refreshing crawl data with them.
This outage affects all product report types and the price history widget for Amazon UK. Reports may have stale product data and data gaps in the price history widget may be present until the outage is resolved. We've escalated the issue with our vendor and they are working towards a resolution.

Aug 12, 15:15 EDT
Salsify Application Degraded Performance
Enhanced Content Operational
Imports and Indexing Operational
Insights Degraded Performance
Salsify Application Operational
Salsify CDN Operational
Salsify FTP Operational
Readiness Reports Operational
Syndication Operational
Amazon Operational
Walmart Operational
1WorldSync (GDSN) Operational
Syndication Operational
Salsify Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 13, 2022

No incidents reported today.

Aug 12, 2022

Unresolved incident: Insights Stale Product Data.

Aug 11, 2022

No incidents reported.

Aug 10, 2022
Resolved - The issue with BigCommerce Connector Syndication has been resolved. Please get in touch with customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Aug 10, 07:59 EDT
Monitoring - Our engineers have deployed a fix, and are now monitoring this issue. If you have received feedback error messages following a channel publish related to this issue, please republish.
Aug 9, 16:02 EDT
Identified - Our engineers are working to resolve an issue with our BigCommerce connector, which is affecting updates to certain products. Any products that already exist in BigCommerce, but have not yet been published via a Salsify BigCommerce channel, cannot be updated at this time.
Aug 9, 14:33 EDT
Aug 9, 2022
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.