Update - Our 3rd party crawling vendor is still testing a fix for the issue resulting in stale data for Walmart PDP reports and Price History Widgets. Additionally, Walmart Share of Search Reports will not show up when published.

Once the vendor outage has been resolved, product data will automatically be refreshed within the next 24 hours, but we will not be able to backfill the data gaps in the Walmart Price History Widget. Walmart Share of Search Reports will need to be republished.
Sep 20, 17:03 EDT
Update - Our 3rd party crawling vendor is currently testing a fix for the issue resulting in stale data for Walmart PDP reports and Price History Widgets. Additionally, Walmart Share of Search Reports will not show up when published.

Once the vendor outage has been resolved, product data will automatically be refreshed within the next 24 hours, but we will not be able to backfill the data gaps in the Walmart Price History Widget. Walmart Share of Search Reports will need to be republished.
Sep 20, 10:04 EDT
Update - Our engineering team is still working with our 3rd party crawling vendor on an issue resulting in stale data for Walmart PDP reports and Price History Widgets. Additionally, Walmart Share of Search Reports will not show up when published.

Once the vendor outage has been resolved, product data will automatically be refreshed within the next 24 hours, but we will not be able to backfill the data gaps in the Walmart Price History Widget. Walmart Share of Search Reports will need to be republished.
Sep 17, 10:14 EDT
Update - Our engineering team has identified an issue with our 3rd party crawling vendor which is resulting in stale data for Walmart PDP reports and Price History Widgets, which may show stale data until this issue is resolved. Additionally, Walmart Share of Search Reports will not show up when published.

Once the vendor outage has been resolved, product data will automatically be refreshed within the next 24 hours, but we will not be able to backfill the data gaps in the Walmart Price History Widget. Walmart Share of Search Reports will need to be republished.
Sep 16, 16:40 EDT
Identified - Our engineering team has identified an issue with our 3rd party crawling vendor which is resulting in stale data for Walmart PDP reports and Price History Widgets, which may show stale data until this issue is resolved.

Once the vendor outage has been resolved, product data will automatically be refreshed within the next 24 hours, but we will not be able to backfill the data gaps in the Walmart Price History Widget.
Sep 16, 15:33 EDT
Salsify Application Degraded Performance
Enhanced Content Operational
Imports and Indexing Operational
Insights Degraded Performance
Salsify Application Operational
Salsify CDN Operational
Salsify FTP Operational
Salsify Chat Operational
Syndication Operational
Amazon Operational
Walmart Operational
1WorldSync (GDSN) Operational
Syndication Operational
Salsify Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2021

No incidents reported today.

Sep 20, 2021

Unresolved incident: We are experiencing an issue refreshing Walmart product data for Insights reports.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Sep 16, 2021
Resolved - Our engineering team has resolved the issue causing delays in channel publications and feedback delivery. Publications affected by this issue should start running as expected and feedback will be returned if available. Please reach out to Salsify Support if you have any questions.
Sep 16, 12:38 EDT
Investigating - Our engineering team has identified an issue causing delays in channel publications and feedback delivery. We will update this page as soon as more information is available.
Sep 16, 12:20 EDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.