Update - Our engineering team continues working towards a resolution with crawling Wayfair products, which returns a 'Blocked' error for all insights reports, excluding search reports. We are actively working with our data provider to resolve the ongoing data crawling issue.

If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

Apr 02, 2025 - 13:04 EDT
Update - Our engineering team continues working towards a resolution with crawling Wayfair products, which returns a 'Blocked' error for all insights reports, excluding search reports. We are actively working with our data provider to resolve the ongoing data crawling issue.

If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

Mar 31, 2025 - 13:01 EDT
Update - Our engineering team has identified an issue with crawling Wayfair products, which returns a ‘Blocked’ error for all insights reports, excluding search reports. We are actively working with our data provider to resolve the ongoing data crawling issue.

If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

Mar 28, 2025 - 15:24 EDT
Identified - Our engineering team has identified an issue with crawling Wayfair products, which returns a ‘Blocked’ error for all insights reports, excluding search reports. We have escalated the problem with our crawl data partner, and they are working toward a resolution.

If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

Mar 25, 2025 - 11:49 EDT
Salsify Application Partial Outage
90 days ago
100.0 % uptime
Today
Enhanced Content Operational
Imports and Indexing Operational
Insights Partial Outage
Salsify Application Operational
Salsify CDN Operational
Salsify FTP Operational
Readiness Reports Operational
Catalog Sites Operational
90 days ago
100.0 % uptime
Today
Salsify Labs Operational
90 days ago
100.0 % uptime
Today
Syndication Operational
Amazon Operational
Walmart Operational
GDSN Operational
Syndication Operational
1WorldSync Operational
The Home Depot Operational
Salsify Support Portal Operational
Orders & Inventory Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

Unresolved incident: Some Wayfair product crawls return a ‘Blocked’ error.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.