Update - Our engineering team continues working towards a resolution with crawling Wayfair products, which returns a 'Blocked' error for all insights reports, excluding search reports. We are actively working with our data provider to resolve the ongoing data crawling issue.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Apr 02, 2025 - 13:04 EDT
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Apr 02, 2025 - 13:04 EDT
Update - Our engineering team continues working towards a resolution with crawling Wayfair products, which returns a 'Blocked' error for all insights reports, excluding search reports. We are actively working with our data provider to resolve the ongoing data crawling issue.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Mar 31, 2025 - 13:01 EDT
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Mar 31, 2025 - 13:01 EDT
Update - Our engineering team has identified an issue with crawling Wayfair products, which returns a ‘Blocked’ error for all insights reports, excluding search reports. We are actively working with our data provider to resolve the ongoing data crawling issue.
If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Mar 28, 2025 - 15:24 EDT
If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Mar 28, 2025 - 15:24 EDT
Identified - Our engineering team has identified an issue with crawling Wayfair products, which returns a ‘Blocked’ error for all insights reports, excluding search reports. We have escalated the problem with our crawl data partner, and they are working toward a resolution.
If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Mar 25, 2025 - 11:49 EDT
If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Mar 25, 2025 - 11:49 EDT
Salsify Application
Partial Outage
Enhanced Content
Operational
Imports and Indexing
Operational
Insights
Partial Outage
Salsify Application
Operational
Salsify CDN
Operational
Salsify FTP
Operational
Readiness Reports
Operational
Catalog Sites
Operational
Salsify Labs
Operational
Syndication
Operational
Amazon
Operational
Walmart
Operational
GDSN
Operational
Syndication
Operational
1WorldSync
Operational
The Home Depot
Operational
Salsify Support Portal
Operational
Orders & Inventory
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.