Some channel publishes to FTP destinations failing

Incident Report for Salsify

Resolved

The incident has been resolved. Failed channel publishes to the Salsify FTP today between 4:13 EST - 7:30 EST, Thursday, June 20, will need to be re-run or retriggered. We’re sorry for any inconvenience. Please reach out to support via https://help.salsify.com/help/contact-us with any questions or concerns.

Posted Jun 20, 2019 - 19:50 EDT

Identified

We're experiencing failed publishes for some channels delivered to the Salsify FTP starting at 4:13 PM EST

Posted Jun 20, 2019 - 19:15 EDT

This incident affected: Syndication (Syndication).