Degraded Platform Performance

Incident Report for Salsify

Resolved

Our team has resolved the issue. If you have any questions, please reach out to our support team at https://support.salsify.com.

Posted Nov 06, 2020 - 11:38 EST

Monitoring

We applied mitigation steps to resolve the issue. Our team is closely monitoring the platform.

Posted Nov 06, 2020 - 11:20 EST

Investigating

We are currently investigating a platform performance issue. app.salsify.com is currently unavailable. Users authenticated into the platform may see intermittent connection errors in different areas of the platform.

Posted Nov 06, 2020 - 10:47 EST

This incident affected: Salsify Application (Salsify Application).