Workflow tasks not loading for non-admin users

Incident Report for Salsify

Resolved

This issue has been resolved. Workflow tasks are loading as expected for all users.

Please reach out to support via https://help.salsify.com/help/contact-us with any questions or concerns.

Posted Jul 16, 2020 - 12:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2020 - 11:01 EDT

Identified

The team identified the root cause and are working toward a solution.

Posted Jul 16, 2020 - 10:03 EDT

Investigating

We are currently investigating an issue where workflow tasks are not loading for non-admin users.

Posted Jul 16, 2020 - 09:56 EDT

This incident affected: Salsify Application (Salsify Application).

Subscribe to Incident