Issue causing delayed channel publishes and delayed retailer feedback

Incident Report for Salsify

Resolved

This incident has been resolved.

Posted Dec 19, 2019 - 15:43 EST

Monitoring

We have resolved and an issue that was causing channel publishes to be delayed and retailer feedback for completed publishes to be delayed. Channel publishes should now complete as expected.

Posted Dec 19, 2019 - 14:37 EST

Identified

We are experiencing an issue where channel publishes are stuck in a ‘running’ state and retailer feedback for completed publishes is being delayed.

Posted Dec 19, 2019 - 13:45 EST

This incident affected: Syndication (Syndication).