Infrastructure Maintenance - July 28

Scheduled Maintenance Report for Salsify

Completed

The scheduled maintenance has been completed.
Posted Jul 28, 2025 - 19:24 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2025 - 17:00 EDT

Scheduled

In order to offer the best possible service to our users, Salsify will perform site maintenance starting at ​5:00 ​PM E​DT (​9:00​ PM UTC) on ​Monday, ​July 28th. This maintenance will enable continued enhancements to the platform, improving your experience on ProductXM.

We anticipate the maintenance window to be completed within ​4 hours. During the maintenance window, you might experience intermittent degraded performance. The app will be accessible, but there may be brief periods of disruption over the 4-hour window, particularly when engaging with workflows and interactive search.

If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Posted Jul 23, 2025 - 16:28 EDT
This scheduled maintenance affected: Salsify Application (Enhanced Content, Imports and Indexing, Insights, Salsify Application, Salsify CDN, Salsify FTP, Readiness Reports, Catalog Sites, Salsify Labs).
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