Scheduled Database Maintenance

Scheduled Maintenance Report for Salsify

Completed

The scheduled maintenance has been completed.
Posted Mar 19, 2025 - 06:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 19, 2025 - 05:00 EDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Mar 12, 2025 - 12:51 EDT

Scheduled

In order to offer the best possible service to our users, Salsify will perform site maintenance starting at 05:00 AM EDT (09:00AM UTC) on Wednesday, March 19th. This maintenance will allow for continued enhancements to the platform to improve your experience on ProductXM.

We anticipate the maintenance window to complete within 1 hour. During the maintenance window, you might experience intermittent degraded performance. The app will be accessible, but there will be periods of a few minutes of disruption over the hour.

There might also be delays in publications and/or feedback across a number of channels.

Although unlikely, it is possible that feedback can be lost during the maintenance window. Republishing after the maintenance window will surface the latest feedback, if needed.

If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Posted Mar 11, 2025 - 22:58 EDT
This scheduled maintenance affected: Syndication (Amazon, Walmart, GDSN, Syndication, 1WorldSync, The Home Depot) and Salsify Application (Salsify Application).