Delayed Performance Across the Platform

Incident Report for Salsify

Resolved

This incident has been resolved.

Posted Jan 29, 2020 - 16:33 EST

Monitoring

The issue has been resolved. Our engineering team is closely monitoring the platform. Please reach out to our support team at https://support.salsify.com if you continue to experience any additional issues.

Posted Jan 29, 2020 - 13:31 EST

Investigating

We are currently investigating processing delays across the platform. At this time, there may be delays processing imports, publications, product/assets/list updates, alerts, workflows, webhooks, and email notifications.

Posted Jan 29, 2020 - 13:19 EST

This incident affected: Salsify Application (Imports and Indexing, Salsify Application).