Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 15, 2023 - 15:00 EST
Scheduled
In order to offer the best possible service to our users, we have scheduled maintenance of our technical infrastructure starting at 3pm EST (9pm CET) on Wednesday, November 15th. We expect the maintenance period to end at 7pm EST (1am CET).
During the maintenance window, the Salsify application will be operational and accessible to customers.
Customers will be able to view their readiness report and adjust mappings.
However, any attempted publishes on impacted connections (list below) during the maintenance window (3pm-7pm EST) will not complete.
Impacted Connections: - Open Catalog Direct Connection - Albertsons Direct Connection - DoorDash Direct Connection - Uber Direct Connection (US, Brazil, Canada, Chile, Columbia, Costa Rica, Mexico, Peru) - ABC Fine Wine Direct Connection - IndiePet Direct Connection
If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Posted Nov 08, 2023 - 08:30 EST
This scheduled maintenance affected: Syndication (Syndication).