Infrastructure Maintenance - April 28th

Scheduled Maintenance Report for Salsify

Completed

Update: Given the ongoing power outage in Southern Europe, the maintenance scheduled for today, April 28th, has been cancelled until further notice.
Posted Apr 28, 2025 - 11:12 EDT

Scheduled

To provide the best possible service to our users, Salsify will be performing maintenance starting at 12PM EDT (18:00 CEST) on Monday, May 5th. This maintenance will allow us to continuously improve the platform and optimize your Open Catalog experience.

We expect to complete the maintenance within 3 hours. For the duration of the maintenance, Open Catalog and associated channels will experience degraded performance and paused publishing. Scheduled and queued publishes will retry once the maintenance window is completed.

The impacted channels are Open Catalog, Instacart US, Giant Eagle, Dollar General, Emerson, Gopuff, IndiePet, DoorDash US & CA, L&R, Schnucks, Albertsons, Uber US, CA, Chile, BR, MX, CR, ABC, Total Wine, and Grainger.

For any questions, please use the “My Cases” option in the customer portal (https://help.salsify.com/ProductXM/s/) to contact our team.
Posted Apr 15, 2025 - 16:18 EDT
This scheduled maintenance affected: Syndication (Open Catalog).