Increased Error Rates Across Application
Incident Report for Salsify
Platform performance has remained normal. Please open a support ticket if you're still seeing any issues:
Posted Aug 14, 2019 - 18:21 EDT
We've identified the root cause and taken action to address it. Performance across the application is returning to normal. We'll continue to monitor performance throughout the evening.
Posted Aug 14, 2019 - 17:33 EDT
We've received reports of increased error messages when using the Salsify application. We're investigating the root cause and will update as soon as possible.
Posted Aug 14, 2019 - 17:05 EDT
This incident affected: Salsify Application (Imports and Indexing, Salsify Application) and Syndication (Syndication).