Stale data for Chewy Insights reports

Incident Report for Salsify

Resolved

This incident has been resolved.

Posted Jul 04, 2024 - 05:58 EDT

Identified

Our crawl data vendor is currently experiencing issues with refreshing crawl data for Chewy. This will cause stale data to appear on the reports. This outage affects all report types (Compliance, Buybox, MAP violation, Product Page) for Chewy.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Posted Jul 01, 2024 - 10:16 EDT

This incident affected: Salsify Application (Insights).