Infrastructure Maintenance - September 27th

Scheduled for Sep 27, 06:00 - 09:00 EDT

Update

We will be undergoing scheduled maintenance during this time.

Posted Aug 13, 2025 - 11:01 EDT

Scheduled

To provide the best possible service to our users, Salsify will be performing maintenance starting at 6:00am EDT (10h00 GMT) on Saturday, September 27th.

This maintenance will allow us to continuously improve the platform and optimize your Open Catalog experience.

We expect to complete the maintenance within 3 hours. For the duration of the maintenance, Open Catalog and associated channels will experience degraded performance and paused publishing. Scheduled and queued publishes will retry once the maintenance window is completed.

The impacted channels are Open Catalog, Instacart US, Giant Eagle, Dollar General, Emerson, Gopuff, IndiePet, DoorDash US & CA, L&R, Schnucks, Albertsons, Uber US, CA, Chile, BR, MX, CR, ABC, Total Wine, and Grainger.

For any questions, please use the “My Cases” option in the customer portal (https://help.salsify.com/ProductXM/s/) to contact our team.

Posted Sep 27, 2025 - 06:00 EDT

This scheduled maintenance affects: Syndication (Open Catalog).