Some publications may have failed

Incident Report for Salsify

Resolved

The issue affecting connectors has been resolved.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Posted May 10, 2022 - 14:43 EDT

Monitoring

Our Engineering team identified an issue which may have caused some publications to fail. The issue has been addressed but any failed publications between 17:15 UTC and 17:32 UTC should be republished.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Posted May 10, 2022 - 14:14 EDT

Identified

Our Engineering team has identified an issue which may be causing some publications to fail. The team is working to mitigate the issue but users may experience intermittent publication failures. This is affecting a large subset of connectors including Amazon and Walmart and most tier 2 connectors.
Posted May 10, 2022 - 13:58 EDT
This incident affected: Syndication (Syndication).
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