Currently Unable to Edit or Create Enhanced Content Layouts

Incident Report for Salsify

Resolved

Users can successfully edit and create new Enhanced Content layouts.

Posted Feb 03, 2020 - 12:38 EST

Monitoring

We have fixed the issue preventing Enhanced Content layouts from being edited or created. We are continuing to monitor this.

Posted Feb 03, 2020 - 12:09 EST

Identified

We've identified the cause of the issue preventing users from editing or creating new Enhanced Content layouts. Users may have experienced this since Friday.

Posted Feb 03, 2020 - 11:33 EST

Investigating

We are currently investigating an issue where users cannot edit or create new Enhanced Content layouts.

Posted Feb 03, 2020 - 09:45 EST

This incident affected: Salsify Application (Enhanced Content).