Infrastructure Maintenance - October 10th

Scheduled Maintenance Report for Salsify

Completed

The scheduled maintenance has been completed.

Posted Oct 10, 2026 - 11:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 10, 2026 - 06:00 EDT

Scheduled

To provide the best possible service to our users, Salsify will be performing maintenance starting at 6:00 AM EDT (10:00 AM GMT) on Saturday, October 10th.

This maintenance will allow us to continuously improve the platform and optimize your Open Catalog experience.

We expect to complete the maintenance within 5 hours. For the duration of the maintenance, Open Catalog and associated channels will experience degraded performance and paused publishing. Scheduled and queued publishes will retry once the maintenance window is completed.

The impacted channels are Open Catalog, Instacart US/CA, Giant Eagle, Dollar General, Emerson, Gopuff, IndiePet, DoorDash US & CA, L&R, Schnucks, Albertsons, Uber US, CA, Chile, BR, MX, CR, ABC, Total Wine, Walgreens, Loblaws and Grainger

For any questions, please use the “My Cases” option in the customer portal (https://help.salsify.com/ProductXM/s/) to contact our team.

Posted Sep 24, 2026 - 12:25 EDT

This scheduled maintenance affected: Syndication (Open Catalog).