The migration to Files.com has been postponed, as a result there was no down time or impact to any Orders or Inventory. We will notify customers and update the status page when we plan to begin the migration. Please reach out to your CSM if you have any questions or concerns.
Posted Jan 11, 2023 - 15:04 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 11, 2023 - 13:32 EST
Scheduled
Salsify is starting our migration to Files.com for the Orders & Inventory Exavault instance. We expect to have less than 15 minutes of downtime between 1pm - 3pm EST.
We recommend that Orders & Inventory customers monitor files they are exporting to Salsify during and after the window of the migration to ensure they get to Salsify successfully. Salsify will be doing the same for files we export to the sFTP.
Posted Jan 11, 2023 - 13:25 EST
This scheduled maintenance affected: Salsify Application (Salsify FTP).