Stale data within in-app EC Analytics, EC Analytics Data Feeds, and non-Workflow Digital Shelf Operations Data Feeds
Incident Report for Salsify
Resolved
A fix for the stale data in-app EC Analytics, EC Analytics Data Feeds and non-Workflow Data Feeds has been implemented. The data for in-app EC Analytics, EC Analytics Data Feeds and non-Workflow Data Feeds are now up to date.

If you have any questions or are still experiencing this issue, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Posted Nov 09, 2024 - 09:17 EST
Investigating
We have discovered stale data displaying in-app EC Analytics, EC Analytics Data Feeds and non-Workflow Data Feeds.

Our engineering team is currently working to identify the root cause.

If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Posted Nov 08, 2024 - 12:56 EST
This incident affected: Salsify Application (Enhanced Content, Salsify Application).