Degraded Performance on Salsify Platform

Incident Report for Salsify

Resolved

This incident has been resolved.

Posted Jan 07, 2020 - 12:16 EST

Monitoring

At 9:40 am EST, our engineering team identified an issue causing degraded performance throughout the platform. Service has been restored as of 10:10 am EST. Please retry any failed or missed tasks. Our support team is available for questions and comments at https://support.salsify.com.

Posted Jan 07, 2020 - 11:22 EST

This incident affected: Salsify Application (Enhanced Content, Imports and Indexing, Insights, Salsify Application, Salsify CDN, Salsify FTP).