Degraded Performance Across the Platform
Incident Report for Salsify
Resolved
The platform is operating normally. If you experience any issues, please reach out to our support team: https://support.salsify.com
Posted Mar 06, 2020 - 20:35 EST
Monitoring
We've identified and addressed the issue. The team is currently monitoring closely as we process through our backlog of events.
Posted Mar 06, 2020 - 18:04 EST
Investigating
We are currently investigating processing delays on the platform for some of our customers. At this time, there may be delays processing imports, channel publications, product/assets/list updates, bulk edits, alerts, workflows, webhooks, and email notifications.
Posted Mar 06, 2020 - 16:52 EST
This incident affected: Salsify Application (Imports and Indexing, Salsify Application).