The Salsify team detected and resolved an issue preventing digital asset uploads from functioning between 9:15 AM - 10:30 AM EST on today 3/2/21.
Assets uploaded within the platform that received an error will need to be uploaded again, and assets uploaded via import during this time period may need to be refreshed to resolve any "Download Failed" issues.
Please reach out to customer support for any other questions or concerns.
Posted Mar 02, 2021 - 10:46 EST
This incident affected: Salsify Application (Salsify Application).