Orchestration Workflow Tasks Delayed

Incident Report for Salsify

Resolved

Orchestration Workflows have continued to create tasks in a timely fashion through the afternoon. Please reach out to support@salsify.com if you're still having any issues.

Posted Jul 25, 2018 - 16:13 EDT

Monitoring

We've processed the backlog of tasks to be created and made an adjustment for the root cause. We will continue to monitor through the afternoon to ensure things are stable.

Posted Jul 25, 2018 - 14:51 EDT

Identified

We're currently experiencing a delay with creating tasks from Orchestration Workflows. No data will be lost but it's taking us some extra time to create these. We're working as a top priority to increase throughput and will continue to post updates here. Please reach out to support@salsify.com with any specific concerns.

Posted Jul 25, 2018 - 13:59 EDT

This incident affected: Salsify Application (Salsify Application).