Salsify Database Maintenance - Channels Inaccessible and Delays with Subscriptions, Webhooks, and Workflows
Scheduled Maintenance Report for Salsify
Completed
The scheduled maintenance has been completed.
Posted Feb 01, 2021 - 22:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 01, 2021 - 21:00 EST
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 29, 2021 - 13:55 EST
Update
We will be undergoing scheduled maintenance on Monday, February 1st starting at 9 PM ET. We expect the maintenance to complete within 30 minutes.
Posted Feb 01, 2021 - 21:00 EST
Scheduled
We will perform an upgrade to our database on Monday, February 1st starting at 9 PM ET. We expect the maintenance to complete within 30 minutes.

During the maintenance window, the Salsify application, with the exception of Channels and Channel Readiness Reports, will be operational and accessible to customers. While maintenance is underway, some actions associated with subscriptions, webhooks, and workflow triggers will be delayed but complete successfully once the maintenance has concluded.  Customers will not be able to create new subscriptions, view current subscriptions, or access Channels and Channel Readiness Reports during the maintenance window.

For any questions, please reach out to Support at https://help.salsify.com/help/contact-salsify.
Posted Jan 28, 2021 - 11:49 EST
This scheduled maintenance affected: Salsify Application (Salsify Application).