Salsify Chat is unavailable for some retailers and users

Incident Report for Salsify

Resolved

There was no incident. Salsify was and remains fully operational.

Posted Aug 22, 2019 - 10:33 EDT

Investigating

We are currently investigating an issue where some consumers are getting a "Chat is not available" message on some product detail pages. We'll provide an update as soon as we know more.

Posted Aug 22, 2019 - 09:21 EDT