Slow Import Processing

Incident Report for Salsify

Resolved

Salsify is operating normally

Posted Jan 10, 2019 - 10:19 EST

Monitoring

We have applied a fix and resumed any erroneously paused imports.

Posted Jan 09, 2019 - 23:22 EST

Identified

We are currently resolving an issue that caused some imports to pause before completing. After resolving the issue the affected imports will be processed normally but may appear slower than usual due to increased load.

Posted Jan 09, 2019 - 23:03 EST

This incident affected: Salsify Application (Salsify Application).