Salsify Support Portal and Knowledge Base website not loading

Incident Report for Salsify

Resolved

The issue causing our Salsify Support Portal and Knowledge Base (https://help.salsify.com) to not load has been addressed, and the website is now working as expected.

Posted Mar 24, 2021 - 10:28 EDT

Investigating

Our engineering team is currently investigating an issue that is causing our Salsify Support Portal and Knowledge Base (https://help.salsify.com) to not load. We hope to have this resolved as soon as possible. Please reach out to customer support via email to support@salsify.com for any questions regarding this subject.

Posted Mar 24, 2021 - 07:58 EDT

This incident affected: Salsify Support Portal.