The Salsify team has mitigated the issue impacting imports. Should you continue to experience any additional issues, please reach out to our support team at https://support.salsify.com.
Posted Apr 15, 2020 - 12:03 EDT
Monitoring
The Salsify team has mitigated the issue impacting imports. Should you continue to experience any additional issues, please reach out to our support team at https://support.salsify.com.
Posted Apr 14, 2020 - 17:30 EDT
Identified
The Salsify team has identified an additional issue affecting the run time of imports. This issue may result in delayed or long-running imports and bulk edits. Our engineering team remains engaged and reviewing. We will provide updates as we receive additional information.
Posted Apr 14, 2020 - 16:55 EDT
Monitoring
The Salsify team has mitigated the issue impacting imports. Should you continue to experience any additional issues, please reach out to our support team at https://support.salsify.com.
Posted Apr 13, 2020 - 18:12 EDT
Update
We have increased capacity to process the backlog of events and the team is currently monitoring closely.
Posted Apr 13, 2020 - 17:51 EDT
Investigating
The Salsify team has identified an issue affecting the run time of imports. This issue may result in delayed or long-running imports. Our engineering team is engaged and reviewing. We will provide updates as we receive additional information.
Posted Apr 13, 2020 - 16:11 EDT
This incident affected: Salsify Application (Imports and Indexing).