application slowness

Incident Report for Salsify

Resolved

This incident has been resolved. Please email support@salsify.com if you experience any other issue. Thanks!

Posted Apr 26, 2018 - 12:25 EDT

Update

We are continuing to monitor for any further issues.

Posted Apr 26, 2018 - 12:24 EDT

Monitoring

A fix has been implemented and we're monitoring the results. Everything looks okay now based on our monitoring, but please email support@salsify.com if you experience any other issue.

Posted Apr 26, 2018 - 11:07 EDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 26, 2018 - 11:05 EDT

Identified

We're currently experiencing some slowness in the Salsify application (search, indexing, and analysis), which started around 10:25am ET. We're working on resolving this issue and will be providing updates soon.

Posted Apr 26, 2018 - 10:56 EDT

This incident affected: Salsify Application (Salsify Application).